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Customer Care Administrator

Position: Location: Salary: Ref: Type: Sector: Posted:
Customer Care Administrator Edinburgh Unit 2 Washington Court, 6 Washington Lane Scotland EH11 2HA Peace Recruitment >GBP Up to £28k (DOE) + mileage 42015 Permanent General Practice & Property 09/08/2021

Peace Recruitments clients, an award winnign high-end property developer are looking for an experienced Customer Care Administrator to join their team.  Ideally based in Edinburgh/Lothian but access to own car and flexible to travel to sites in and round the Central Belt. 

Hours of work are Mon - Fri with the salary of up to £28k (DOE) + Fuel card

Role overview 

  • Responding to call outs and client home visits within 48hours of receipt, checking reported defects/issues from new home buyers, and undertake defect inspections to their properties. 
  • Co-ordinate remedial works to clients properties within reasonable timescales.
  • Monitor, receive and log results of emails and telephone calls from clients.
  • Provide reports and updates
  • Any other tasks as may be allocated from time to time

Experience Required 

  • Ideally a minimal construction background/knowledge, also comfortable with basic input of IT/CRM Systems
  • Previous customer care and new build experience would be a benefit
  • Good communication skills
  • Ability to work effectively as part of a small team

This is a great opportunity to grow and develop with a hugely successful business that will support you in advancing your career, for more information please do not hesitate to GIT.

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